We offer a 15 Day return policy, and any items you wish to return, must be done so in that specified amount of time, from the date of billing.**Please note: some products are not covered under the return policy and will be notated on the product page. WE DO NOT ACCEPT COD’s. Third party billing on returned merchandise is strictly NOT ACCEPTED. You may return UNOPENED and UNUSED items for a full refund within 15 days of purchase.
If for some reason, you receive items that arrive with extensive damage, please call a Customer Case Representative immediately at the Customer Support number: 386-334-0902. If you would like to return a product for exchange, replacement, or refund, please email our customer support at: firstname.lastname@example.org for a return request.
Please provide as many details as possible, including ORDER #, Full Name, Address, Phone Number, and REASON for the return. If the return is approved, you will receive additional further instructions on shipping the product back to us.
Reimbursement requirements: Please call or email our Customer Service Department, during our opened hours as published on this site, within 15 days of the purchase time. Claims not made in this 15-Day time frame are not entitled to refunds, so keep this in mind and waste no time. As long as your item is unopened and can be re-stocked, you can return the item for a refund. Due to the sensitive nature of their design, and obvious safety reasons, we do not accept returns on _______________________________________________________________________________________________________________________________________.
Also, We may request for you to email/send pictures of damaged or defective merchandise prior to sending the items back. We may also email you with troubleshooting steps in an attempt to save you the time of returning the items. You can reach us at email: email@example.com for a return request.
Upon calling us, you will receive an RMA (Return Merchandise Authorization) number, and this will be required to send your items back. Postmarked within the 15-Day window, the RMA number needs to be written clearly on the exterior of the package in large print. Without this number, our shipping department will disregard the package altogether.
Repackage the item including all original parts, packing material, instructions, etc. Within reason, this means that everything must be retuned exactly as it was sent to you. Poor repackaging or the return of damaged merchandise could result in refusal of your return and loss of any refund or replacement item. Items MUST not have any damage/have been used. DO NOT send items back in regular envelop, this is not sufficient packaging and can cause items to be lost in the mail as the envelops fail. Padded envelops are a must and are provided free of charge by USPS if sending Priority Mail. If the device is defective and you are sending it back for an exchange you will only need to send back the defective pieces and anything that may be causing the item not to work.
Contact BLAZIN CREATIONZ LLC via the Contact Us page to inquire about submitting a RMA. You will be assigned a ticket number, which will also be your RMA #. Please get approval from the agent to send the item back before submitting it. We may email you after you submit the Return in any attempts of troubleshooting.
Include a copy of the original Packing List in the package, and indicate whether you would like to be refunded for the item, or a replacement sent out.
Ship the item at your expense (If item is deemed faulty, shipping will be refunded after we have received the item) and your choice of carrier to:
Returns will be sent to:
BLAZIN CREATIONZ LLC
810 MOCKINGBIRD DRIVE
PORT ORANGE FL 32127
Packages marked with labels such as “Return to Sender” or “Refused” or any such similar language will not be accepted. We do not, and will not accept any returns, nor issue any refunds on packages of this nature. An RMA number prior to returning is essential. Upon returning an item, we strongly encourage proof of shipment, for record-keeping, as well as in the event something unfortunate occurs.
Once your returned item reaches us, and it is shown to bear a valid RMA number, a refund will be issued to the credit card originally used to make the purchase. From the time a return is received by our shipping department, the processing of refunds will then take between 7 – 10 business days. After the return is processed, there is a possibility that the it may not be posted to your account for a period of up to one billing cycle, depending on the financial institution. Since quantities may be limited, you can expedite an exchange by placing a new order and returning the unwanted merchandise. This will be at your cost and once the unwanted item has returned to us, we will refund you for the items.
Shipping and handling charges are not covered by BLAZIN CREATIONZ LLC in regards to returns. Shipping charges are NON REFUNDABLE. If you decide to return a product and originally received free shipping, you will be responsible for the shipping cost associated with initial delivery. For example, if you received free shipping, but it costs us $5.99 to ship the product to you, we will deduct $5.99 from your refund. This may be higher or lower depending on the weight. ALL SHIPPING COSTS ARE NON REFUNDABLE.
PLEASE NOTE: Return shipping is not pre-paid and can be returned via the postal service of your choice. Shipping and handling charges are not covered by BLAZIN CREATIONZ LLC in regards to returns.
Promotional Term & Conditions: When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.